Privacy Policy

The privacy policy describes the principles of our processing of information about you, including personal data and cookies.

1. General information

  1. This policy applies to the website operating at the url address: flexvision.pl
  2. The website operator and personal data administrator is: FLEXVISION sp. z o. o. ul. Jerzmanowska 19 H, 54-530, Wrocław
  3. The operator’s e-mail address is: konrad.pawlak@flexvision.pl
  4. The Operator is the Administrator of your personal data in relation to data provided voluntarily on the Website.
  5. The website uses personal data for the following purposes:
    • Running a newsletter
    • Handling inquiries via the form
    • Implementation of ordered services
    • Presentation of an offer or information
  6. The website performs the functions of obtaining information about users and their behavior in the following way:
    1. By voluntarily entering data in forms that are entered into the Operator’s systems
    2. By saving cookies on end devices.

2. Selected data of protection methods used by the Operator

  1. The places of logging in and entering personal data are protected in the transmission layer (SSL certificate). Thanks to this, personal data and login details entered on the website are encrypted on the user’s computer and can only be read on the target server.
  2. Personal data stored in the database are encrypted in such a way that only the Operator who has the key can read them. Thanks to this, the data is protected in case the database is stolen from the server.
  3. Users’ passwords are stored in hashed form. The hashing function works in one direction – it is impossible to reverse its operation, which is currently the modern standard for storing user passwords.
  4. In order to protect data, the Operator regularly makes backup copies.
  5. An important element of data protection is the regular updating of all software used by the Operator to process personal data, which in particular means regular updates of programming components.

3. Hosting

  1. The website is hosted (technically maintained) on the operator’s servers: kei.pl
  2. The hosting company maintains server-level logs to ensure technical reliability. The following may be subject to logging:
    • resources specified by a URL identifier (addresses of the requested resources – pages, files),
    • time of arrival of the query,
    • time to send a response,
    • the name of the client station – identification implemented by the HTTP protocol,
    • Information about errors that occurred during the execution of HTTP transactions,
    • URL address of the page previously visited by the user (referer link) – in case the access to the Website was through a link,
    • information about the user’s browser,
    • IP address information,
    • diagnostic information related to the process of self-ordering services through registrars on the site,
    • information related to the handling of e-mails addressed to the Operator and sent by the Operator.

4. Your rights and additional information about how your data is used

  1. In some situations, the Administrator has the right to transfer your personal data to other recipients if it is necessary to perform the contract concluded with you or to fulfill the obligations imposed on the Administrator. This applies to the following target groups:
    • hosting company on an entrusted basis
    • postal operators
    • authorized employees and cooperators who use data to achieve the purpose of the website
    • companies, providing marketing services to the Administrator
  2. Your personal data are processed by the Administrator no longer than is necessary to perform related activities specified in separate regulations (e.g. on accounting). With respect to marketing data, data will not be processed for longer than 3 years.
  3. You have the right to request from the Administrator:
    • get the access to personal data relating to you,
    • correct it,
    • delete it,
    • restrict processing,
    • transfer it.
  4. You have the right to object to the processing indicated in point 3.3 c) to the processing of personal data for the purpose of pursuing legally justified interests pursued by the Administrator, including profiling, but the right to object will not be possible if there are valid legally justified grounds for processing, interests, rights and freedoms that override you, in particular the establishment, exercise or defense of claims.
  5. You may lodge a complaint against the Administrator’s actions to the President of the Office for Personal Data Protection, ul. Stawki 2, 00-193 Warsaw.
  6. Providing personal data is voluntary, but necessary to operate the Website.
  7. Activities involving automated decision-making may be undertaken in relation to you, including profiling, in order to provide services under the concluded contract and for the purpose of conducting direct marketing by the Administrator.
  8. Personal data is not transferred to third countries within the meaning of personal data protection regulations. This means that we do not send them outside the European Union.

5. Information about the forms

  1. The website collects information provided voluntarily by the user, including personal data, if provided.
  2. The website may save information about connection parameters (time stamp, IP address).
  3. In some cases, the website may save information that makes it easier to link the data in the form with the e-mail address of the user completing the form. In this case, the user’s e-mail address appears inside the URL of the page containing the form.
  4. The data provided in the form is processed for the purpose resulting from the function of a specific form, e.g. to process a service request or a commercial contact, register services, etc. Each time, the context and description of the form clearly inform what it is used for.

6. Administrator Logs

  1. Information about users’ behavior on the website may be subject to logging. This data is used to administer the website.

7. Important marketing techniques

  1. The operator uses statistical analysis of website traffic via Google Analytics (Google Inc. based in the USA). The operator does not transfer personal data to the operator of this service, only anonymized information. The service is based on the use of cookies on the user’s end device. In terms of information about user preferences collected by the Google advertising network, the user can view and edit information resulting from cookies using the tool: https://www.google.com/ads/preferences/
  2. The operator uses the Facebook pixel. This technology allows Facebook (Facebook Inc. based in the USA) to know that a given person registered there uses the Website. In this case, it is based on data for which it is itself the administrator; the Operator does not provide any additional personal data to Facebook. The service is based on the use of cookies on the user’s end device.
  3. The operator uses a solution that examines users’ behavior by creating heat maps and recording behavior on the website. This information is anonymized before it is sent to the service operator so that it does not know which natural person it relates to. In particular, entered passwords and other personal data are not recorded.
  4. The Operator uses a solution that automates the operation of the Website for users, e.g., which can send an email to the user after visiting a specific subpage, provided that he or she has agreed to receive commercial correspondence from the Operator.

8 Information about cookies

  1. The website uses cookies.
  2. Cookies are IT data, in particular text files, which are stored on the Website User’s end device and are intended for using the Website’s sites. Cookies usually contain the name of the website they come from, their storage time on the end device and a unique number. The entity that places cookies on the Website User’s end device and obtains access to them is the Website operator.
  3. The entity that places cookies on the Website User’s end device and obtains access to them is the Website operator.
  4. Cookies are used for the following purposes:
    1. maintaining the Website user’s session (after logging in), thanks to which the user does not have to re-enter the login and password on each subpage of the Website;
    2. achieving the objectives set out in the “Substantial Marketing Techniques” section above;
  5. The Website uses two basic types of cookies: “session cookies” and “persistent cookies”. “Session” cookies are temporary files that are stored on the User’s end device until logging out, leaving the website or turning off the software (web browser). “Permanent” cookies are stored on the User’s end device for the time specified in the cookie parameters or until they are deleted by the User.
  6. Software for browsing websites (web browser) usually allows cookies to be stored on the User’s end device by default. Website users may change the settings in this regard. The web browser allows you to delete cookies. It is also possible to automatically block cookies. For details, see your web browser’s help or documentation.
  7. Restrictions on the use of cookies may affect some of the functionalities available on the Website.
  8. Cookies placed on the Website User’s end device may also be used by entities cooperating with the Website operator, in particular the following companies: Google (Google Inc. based in the USA), Facebook (Facebook Inc. based in the USA).

9. Cookies management – how to express and withdraw consent in practice?

  1. If you do not want to keep cookies, you can change your browser settings. We reserve that disabling the use of cookies necessary for authentication processes, security, maintaining user preferences may make it difficult, and in extreme cases may prevent the use of websites.
  2. To manage cookie settings, select the web browser you are using from the list below and follow the instructions:
Mobile devices: